Tuesday, May 3, 2016

KCP&L 800 Number

Support & Contact: 1 800 KCP&L Phone Number Look Up

What is the 1-800 number for Kansas City Power & Electric? Below is a list of toll free 800 numbers for KCP&L.
Customer Service:(888) 471-5275 or (816) 471-5275
  • :Thank you for calling KCP&L. There&#8217-s been a recent increase and reports of phone scams involving customer&#8217-s accounts. These often involve a caller posing as a KCP&L employee demanding the customer call a separate phone number in order to make a payment. Customers should only use the following numbers to contact KCP&L, 816-471-5275 or 888-471-5275.
  • Thank you for calling KCP&L. Don’t forget to visit our website, kcpl.com.
  • To report a power outage, streetlight out, or other power problems, press 1.
  • To make a payment or report a payment, press 2.
    • Enter your 10-digit account number now.
  • To start, stop, or transfer service, or for construction-related requests, press 3.
  • For billing, to enter a meter read, or for all other matters, press 4.
  • To repeat these options, press 8.
Emergency & Power Out:1-888-544-4852 (1-888-LIGHT-KC )
  • Thank you for calling the KCP&L trouble reporting line.
  • For options in English, press 1.
  • If you are not calling from a touch tone phone, press remain on the line to speak your response.
  • I did not understand your response. Please try again. To report your outage, we need to know either the 10-digit phone number or the 10-digit account number for the location where the power is out.
  • To enter the phone number, say 1.
  • To enter the account number, say 2.
Special Payment & Billing: 1-888-471-5275 (816-471-5275)
Call Before Dig: Kansas 1-800-344-7233 (1-800-DIG-SAFE)- Missouri 1-800-344-7483 (1-800-DIG-RITE)
source: http://www.kcpl.com/customer-service

0 Comments:

Post a Comment