Support & Contact: 1 800 KCP&L Phone Number Look Up
What is the 1-800 number for Kansas City Power & Electric? Below is a list of toll free 800 numbers for KCP&L.Customer Service:(888) 471-5275 or (816) 471-5275
- :Thank you for calling KCP&L. There’-s been a recent increase and reports of phone scams involving customer’-s accounts. These often involve a caller posing as a KCP&L employee demanding the customer call a separate phone number in order to make a payment. Customers should only use the following numbers to contact KCP&L, 816-471-5275 or 888-471-5275.
- Thank you for calling KCP&L. Don’t forget to visit our website, kcpl.com.
- To report a power outage, streetlight out, or other power problems, press 1.
- To make a payment or report a payment, press 2.
- Enter your 10-digit account number now.
- To start, stop, or transfer service, or for construction-related requests, press 3.
- For billing, to enter a meter read, or for all other matters, press 4.
- To repeat these options, press 8.
- Thank you for calling the KCP&L trouble reporting line.
- For options in English, press 1.
- If you are not calling from a touch tone phone, press remain on the line to speak your response.
- I did not understand your response. Please try again. To report your outage, we need to know either the 10-digit phone number or the 10-digit account number for the location where the power is out.
- To enter the phone number, say 1.
- To enter the account number, say 2.
Call Before Dig: Kansas 1-800-344-7233 (1-800-DIG-SAFE)- Missouri 1-800-344-7483 (1-800-DIG-RITE)
source: http://www.kcpl.com/customer-service
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